Quality piano tuning, restoration and repairs …
prompt service and competitive pricing
What customers say:
I’d had my eye on a 1911 Steinway B, neglected and languishing for years. Tim quickly assessed its potential, and on installation at my studio he spent a day coaxing it back to life. Now, ten years on, it still gives sterling service, only needing tuning twice a year!
Mr B Costello, Surbiton
The Piano Action … in action!
the modern upright piano action
a film by Tim Hendy and Charles Ryder
Getting social …
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Genuine parts always employed
Tim Hendy Pianos offers first-class piano tuning, maintenance and repair services for grand and upright pianos in the home, concert venue and studio. All work meets the highest quality standards, whether the instruments are for professional, amateur or home use.
- Piano tuning and on-site servicing:
throughout London, South West London and Surrey. - Workshop repairs:
piano reconditioning and restoration for clients worldwide.
Piano Tuning and on-site Piano Repairs
Piano tuning is the act of making minute adjustments to the tensions of the strings of a piano to properly align the intervals between their tones so that the instrument is in tune ... Fine piano tuning requires an assessment of the interaction among notes, which is different for every piano, thus in practice requiring slightly different pitches from any theoretical standard [ Wikipedia ].
Drawing on years of experience, Tim Hendy will tune your piano to the correct intervals, while also responding to the subtleties of your piano's intonation. During tuning visits he is often able to assess potential problems and to effect repairs on site which might normally be considered workshop jobs. Minor repairs which can often be performed on-site include:
- Sticking keys
- Pedal repairs
- String replacement
Piano tuning and on-site repairs offered throughout London, South West London and Surrey.
Click here to book a tuning for your piano.
Full Piano Reconditioning and Restoration
Full reconditioning of grand and upright pianos is carried out in the Tim Hendy Pianos workshop. Services offered include:
- Re-felting
- Re-stringing
- French polishing
- Regulation and intonation
- Steinway regulating/regulation
- Steinway voicing/intonation/toning
- Steinway action rail replacement
(see technical notes 1.0) - Weighing-up/lead-loading/touch-weight adjustment for Steinways and other makes
(see technical notes 2.0)
Restoration work is performed at the Tim Hendy Pianos workshop in southwest London for clients in London, Surrey, the South East, and worldwide. Clients are welcome to visit the workshop to observe restoration and reconditioning work on their pianos.
Contact Tim Hendy

Member of the Pianoforte Tuners’s Association since 1993
Telephone 07976 210140 to book an appointment.
Please leave a message, or:
Email Tim Hendy via the Contact page »
Areas covered for piano tuning and on-site repairs
Addlestone | Battersea | Cheam | Central London | Chelsea | Chertsey | Chessington | Clapham | Claygate | Cobham | Croydon | Dorking | Egham | Epsom | Esher | Fulham | Guildford | Hammersmith | Hampton | Hounslow | Isleworth | Kensington | Kingston upon Thames | Lambeth | Leatherhead | London | Molesey | New Malden | Putney | Redhill | Reigate | Richmond | Shepperton | Staines | Sunbury on Thames | Surbiton | Sutton | Surrey | Teddington | Thames Ditton | Twickenham | Virginia Water | Walton on Thames | Wandsworth | West Byfleet | Weybridge
Areas covered for piano reconditioning, restoration, Steinway action rail replacement
England | Ireland | Northern Ireland | Scotland | Wales || Europe & Worldwide